Privacy Policy

Last Updated: August 3, 2024

VirtuServe Academy LTD is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.virtuserviceacademy.com and use our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details provided when you register for an account, purchase a course, or contact us.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and the time spent on our site.
• Cookies and Tracking Technologies: Cookies and similar technologies to enhance your user experience and track site usage.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To process your purchases, deliver course content, and improve our website and services.
• Communication: To send you updates, respond to inquiries, and provide customer support.
• Marketing: To send promotional emails or newsletters, subject to your preferences and consent.
• Analytics: To analyze website usage and trends to enhance user experience.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, customer support, and website functionality.
• Legal Requirements: To comply with legal obligations, enforce our policies, or protect our rights, property, or safety, and that of our users or others.

4. Your Choices

You have the following rights regarding your information:

• Access and Correction: You can access and update your personal information by logging into your account or contacting us.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us directly.
• Cookies: You can manage cookies through your browser settings, but this may affect your experience on our site.

5. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VirtuServe Academy LTD
Email: support@virtuserviceacademy.com
Address: 20-22 Wenlock Road, London, England, N1 7GU
Phone: 1-800-736-7190

Thank you for choosing VirtuServe Academy LTD. We are committed to protecting your privacy and ensuring a secure online experience.